Help and support for The Ashes

Using the site

How do I find a record?

Open the Stats Center, pick a category such as batting or bowling, then choose a record. Each one lists the players or matches behind it.

How do I open a scorecard?

Go to Scorecards, choose a series and then a match. Use the innings buttons to switch between innings.

What can I ask Ashes AI?

Ask about players, series, venues and results, for example “Who has scored the most Ashes runs at Lord’s?”. Rate each answer with the thumbs up or thumbs down so we can improve it.

When something looks wrong

An answer or a record seems incorrect

Please tell us through the Contact page. Include the player, match or series and what you expected to see.

A match has no date or no scorecard

Some older matches have incomplete data in our source. We show a dash rather than guess. If you can point to a reliable source, let us know.

Ashes AI says it is busy

Ashes AI can only answer a limited number of questions each minute. Wait a few seconds and ask again.

The page does not load

Check your connection and try again. The Stats Center and Scorecards need JavaScript turned on.