Privacy policy

The short version

We collect only what is needed to run the site, answer your messages and improve Ashes AI. We never sell your information to any third party, we do not show adverts, and we do not send spam. Your email address is used only to reply to your message.

What we collect

Ashes AI conversations

When you ask a question we store the question, the answer, the database query that was run, how long it took, and an anonymous session identifier. If you rate an answer we store the rating. Each chat has a private link (the part after the # in the address). Anyone who has that link can read the chat for 30 days, so only share it with yourself. After 30 days the link stops working, but we may keep the stored questions and answers to improve Ashes AI. If you ask us to email you the link, we send one message to the address you give, once, and we do not keep the address: our log records only a masked form (for example f**@example.com) and a one-way code, so repeat requests can be spotted. Please do not type personal information into the chat.

Messages you send us

The Contact form stores the name, email, subject and message you choose to enter. We use it to read and reply to your message.

Page activity

To see which parts of the site are used, we record the page you viewed, which tracked link you used, an anonymous session identifier, your IP address, your browser type and the page you came from. We only record this after you accept the cookie notice, and never if your browser sends “Do Not Track” or the Global Privacy Control signal.

Cookies and storage

Visitors receive no cookies. If you accept the notice, an anonymous session identifier is kept in your browser’s session storage and disappears when you close the tab. Your accept or decline choice is remembered in your browser’s local storage, and you can change it at any time with “Cookie settings” in the footer. A sign-in cookie is used only by the site team in the admin area.

Who else handles your data

Your questions to Ashes AI are sent to an AI model provider so that it can write the query and the answer. The site is hosted on Microsoft Azure and Amazon Web Services.

Your choices

You can turn on “Do Not Track” or the Global Privacy Control signal in your browser to switch off page activity recording. To ask us to see or delete a message you sent, use the Contact page.

Changes

If this page changes materially we will update the date below.